Jason
NAC engineer
Recent appliances
- Range Cookers
- Fridge Freezers
- Washing Machines
- Ovens
- Cookers
Recent brands
- Rangemaster
- Smeg
- Neff
- Miele
Recent areas
- Chineham
- Old Basing
- Oakley
- Overton
Appliance playing up in Basingstoke? Let's fix it.
From washing machines and dishwashers to ovens, fridges and tumble dryers, our engineers repair every major domestic appliance and every leading brand. You get one fixed service charge covering callout, labour and VAT, with any parts quoted before we begin, and a guarantee on the work we carry out.
Coverage check · 60 seconds
Get a Basingstoke engineer booked.
- Local Basingstoke engineers
- One fixed service charge
- Guaranteed repairs
326+ towns & cities covered
By the numbers
Our repair record across Basingstoke.
Every figure here comes from our own Basingstoke job records, not a marketing guess.
- 254 Repairs completed in the last 24 months
- 2.5 days Average attendance from booking to visit
- 75% First-time fix sorted on the first visit
- £75-£195 Typical repair cost fixed price, quoted up front
What goes wrong
Common appliance faults we fix in Basingstoke.
These are the faults that bring us out to Basingstoke homes most often, across every appliance we repair.
-
Fridge or freezer not cooling
£95–17522% of jobsA failing thermostat, fan or refrigerant fault stops the appliance holding temperature. We diagnose the cause and replace the part at fault.
-
Oven not heating
£90–16019% of jobsA burnt-out element or faulty thermostat means the oven won't reach temperature. Both are common and straightforward to swap out.
-
Hob ignition faults
£85–15016% of jobsConstant clicking, a burner that won't light or a broken ignition switch. Usually a worn spark module or damaged button.
-
Won't spin or drain
£85–15015% of jobsA blocked pump or filter, worn drum bearings or a failed motor leaving washing soaked. We clear or replace the part causing it.
-
Error code showing
£80–16014% of jobsThe control board flags a fault such as a pump, sensor or door issue. We read the code on the visit and pinpoint the cause.
-
Tripping the electrics
£85–15514% of jobsThe appliance trips the fuse board, often from a failed element, pump or wiring fault. We trace the short and put it right.
Fault frequencies and price ranges are drawn from our Basingstoke repairs over the last 24 months. Your exact price is fixed and quoted before any work starts.
What we repair
Every appliance in your Basingstoke kitchen.
Our engineers are trained across every major brand, from Bosch and Samsung to Beko, Hotpoint and Neff. Whatever has stopped working, the chances are we cover it, and we carry common spares on the van to give you a fix on the first visit where we can.
Washing machine repairs in Basingstoke
Bearings, pumps, seals and control boards put right, often on a single visit.
- Not spinning or draining
- Leaking water onto the floor
- Loud or grinding noise on spin
- Error code on the display
Tumble dryer repairs in Basingstoke
Heating, sensor and drum faults sorted across vented, condenser and heat pump models.
- Not heating or drying
- Won't switch on
- Drum has stopped turning
- Tripping the electrics
Oven repairs in Basingstoke
Elements, fans, thermostats and broken hinges fixed so cooking gets back to normal.
- Not heating to temperature
- Fan running but no heat
- Door won't close properly
- Tripping the fuse board
Hob repairs in Basingstoke
Gas, ceramic and induction hobs repaired, from ignition faults to dead zones.
- Ignition clicking constantly
- Burner won't light
- Plates not heating
- Error code showing
Fridge freezer repairs in Basingstoke
Cooling, thermostat and seal problems traced and fixed so food stays cold.
- Not cooling or holding temperature
- Ice building up
- Rattling from the compressor
- Door not sealing
Dishwasher repairs in Basingstoke
Drainage, heating and spray-arm faults cleared so dishes come out clean.
- Not draining
- Water not filling
- Stopping mid cycle
- Tripping the mains
Why NAC
Why people pick NAC.
- Fast appointments
Book early in the day and we'll usually get an engineer to your door the next working day, often sooner.
- Every repair guaranteed
The work we carry out is backed by a written guarantee, with the length set out clearly in our terms and conditions.
- One fixed price
You agree the service charge before we start, covering callout, labour and VAT. Only parts cost extra, and we quote those first.
- Trained on every brand
Our engineers are fully trained by us to repair all major makes and appliances, and they're DBS-checked and insured.
Your local team
Meet the engineers covering Basingstoke.
Wayne
NAC engineer
Recent appliances
- Fridge Freezers
- Range Cookers
- Washing Machines
- Ovens
- Dishwashers
Recent brands
- Rangemaster
- Bosch
- Samsung
- Neff
- Miele
Recent areas
- Tadley
- Kingsclere
- Whitchurch
- Bramley
Patrick
NAC engineer
Recent appliances
- Washing Machines
- Dishwashers
- Ovens
- Range Cookers
- Tumble Dryers
Recent brands
- Bosch
- Neff
- Miele
- AEG
- Hotpoint
Recent areas
- Popley
- Hatch Warren
- Brighton Hill
- Winklebury
Areas we cover
Postcodes we cover in Basingstoke.
RG21
- Brookvale
- Kings Furlong
- Eastrop
- Grove
- Norden
- Rooksdown
RG22
- Brighton Hill
- Hatch Warren
- Beggarwood
- Kempshott
- Buckskin
- South Ham
- Winklebury
RG23
- Oakley
- The Candovers
- Manydown
- Winklebury
- Sherborne St John
RG24
- Old Basing
- Bramley
- Chineham
- Popley
- Norden
RG25
- Upton Grey
- Overton
- Whitchurch
- Kingsclere
- Odiham
- Laverstoke
RG26
- Tadley
- Baughurst
- Pamber
- Aldermaston
- Kingsclere
Customer reviews
Don't just take our word for it.
Every review below comes from a real NAC customer in and around Basingstoke, independently checked and verified by Trustpilot. Here's what local people say once we've fixed their appliance.
Rated Excellent Trustpilot
4.7 out of 5 · 30,719 reviews
The issue with the washing machine was repaired same day and all sorted.
Great service that did exactly what they said they would do. One flat fee and a price for parts was all I paid. I now have a fixed fridge freezer.
Really pleased with a quick, speedy job. Very happy.
Fantastic service, the young man was a lovely man, very friendly, everything was spot on. Big thank you, I would definitely use them again and recommend them to family and friends.
Rebecca was kind, approachable and knowledgeable. We were able to book our repair right away. Many thanks.
Great to find a technician who knows his job, not like the man sent by Domestic and General who took one look and wrote our cooker off on first sight.
Engineer arrived at 08:00 and left at 08:30. Job done, appliance fixed, customer well pleased. Perfect result. Impressed.
The engineer was punctual, pleasant and knew his stuff.
It was easy to arrange. Given this was just before Christmas, our wait was short. We were contacted on the morning of the visit, and the engineer was prompt, courteous, efficient, had the necessary part and left us with a working oven. A great experience.
Not just the big appliances
We also fix coffee machines.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Basingstoke home by the same engineers you'd trust with your washing machine.
- Descaling faults, blockages and weak flow
- Leaks, faulty pumps and pressure loss
- Grinder jams and no-power faults
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
Cover every essential appliance in your home for just £89 a year.
NAC-Prime members get priority same or next-day visits, money off every callout, free delivery on parts and an annual maintenance check across all your kitchen appliances.
- No excess fees
- Free parts delivery
- Cancel anytime
Common questions
Questions before you book.
A few things Basingstoke customers usually want to check before they book. If yours isn't covered here, just give us a call.
Our team are happy to talk it through
How much does an appliance repair cost?
You agree one fixed service charge before an engineer comes out, and that covers the callout, all labour and VAT. The only extra is parts if your appliance needs them, and we quote those separately for you to approve before any work starts.
How quickly can you get to me in Basingstoke?
Often the next working day, and sometimes sooner where we have availability. Booking earlier in the day gives you the best chance of a quick visit.
Is the repair guaranteed?
Yes. The work we carry out is backed by a written guarantee, and the exact length depends on the parts fitted. You'll find the full detail set out in our terms and conditions.
Are your engineers qualified to repair my brand?
Our engineers are fully trained by us to work on all major brands and appliances, from Bosch and Samsung to Beko and Neff. They're also DBS-checked and insured, so you can have confidence in who's at your door.
Book a repair
Ready to get your appliance fixed?
Tell us what's gone wrong and we'll give you a fixed-price quote in a couple of minutes. Prefer to talk it through? Our UK booking team is on 01256 207 449.
- Fixed-price quotes
- Guaranteed repairs
- UK booking team
