Priority Visits
Get in touch with us before 10am (Mon-Fri) and we'll aim to attend the same day. Jump the queue every time.
The smarter, simpler way to look after the appliances you rely on.
For just £89 a year, NAC-Prime gives you priority engineer visits, member discounts, free parts delivery and annual maintenance checks - across every appliance we repair. No monthly fees, no excess, no contracts. Just a fairer alternative to insurance.
- £89 flat fee, all appliances
- Covers your whole kitchen
- Same or next-day priority
- No excess fees, ever
- Free parts delivery
- Cancel anytime, no contract
Prime Member Benefits
Everything you need to keep your appliances running smoothly - without the stress.
Priority Member Hotline
Your registered numbers are instantly recognised - you'll jump to the front of the queue for immediate expert help.
15%
Discounted Charges
Enjoy member-only discounted standard service charges for any repair booked through your Prime membership.
Free Delivery on Parts
Any replacement parts ordered through NAC are delivered free of charge - saving you time and money.
Free Maintenance Packs
Included for wet appliances (washing machines & dishwashers) after any repair to prevent future breakdowns.
Exclusive Member Offers
Access to special promotions, appliance care products, and loyalty discounts across the NAC network.
vs Traditional Insurance
See how NAC-Prime delivers real value.
| NAC Prime | Traditional Insurance | |
|---|---|---|
| Annual Cost | £89 flat fee (all appliances) | £360-£720+ per year (3-4 appliances) |
| Benefits Apply Across | Multiple appliances in your home | One appliance (extra costs for more) |
| Response Time | Same/Next Day Priority | Depends on repairer |
| Excess Fees | N/A | Depends on policy * |
| Parts Delivery Charges | Free | Depends on policy * |
| Preventative Care | After any repair | Reactive protection only |
| Contract | Cancel anytime | Depends on policy * |
| Engineer Network | NAC Employed & Network Partners | Mostly third-party contractors |
* Read your small print
Join the smarter way and get faster, better service with NAC-Prime.
Step 1 - Your Details
Tell us who you are and where you live. Payment details on the next step.
- 1 Your details
- 2 Payment
Important: NAC-Prime is a service membership, not an insurance or extended warranty product. Membership provides benefits such as priority attendance, discounted service rates, and free delivery on parts. Repairs, parts and replacements are not covered under this membership and remain chargeable where applicable.
Ready to join? Get started today.
For just £89 a year, get priority service, exclusive savings and total peace of mind - across every appliance we repair.
- Thousands of repairs monthly
- Same or next-day visits
- No contracts, cancel anytime