Dylan
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Ovens
- Range Cookers
Recent brands
- Bosch
- Hotpoint
- Samsung
- Beko
- Neff
Recent areas
- Costessey
- Norwich
- Cringleford
- Bawburgh
- Acle
When a washing machine, oven or fridge stops playing fair, our fully trained engineers cover Costessey and the surrounding villages, often the same or next working day. You get a fixed service charge quoted up front, parts priced separately before any work starts, and a guarantee on every repair.
We only quote figures we can actually stand behind.
Across the different appliances we fix in Costessey, these are the faults that come up time and again.
A failed element or wiring fault, common in ovens, sends the appliance dead or trips the fuse. We trace the short and replace the faulty part.
Perished or mouldy seals on washing machines and dishwashers let water escape. We fit a fresh seal and check the surrounding hoses.
A burnt-out element or thermostat stops an oven or washer reaching temperature. We test both and renew whichever has gone.
A blocked pump or filter, or a tired drive motor, leaves the drum standing in water. We clear the blockage or swap the faulty component.
An F-code or flashing light points to a sensor, lock or board fault. We read the code on the visit and pin down the real cause.
Ice build-up at the back or a failed thermostat stops the cabinet holding temperature. We diagnose the cooling fault and put it right.
Fault shares and price ranges are drawn from NAC repairs across Costessey over the last 24 months. Parts, where needed, are quoted separately before any work begins.
From the washer that runs daily to the oven you only really push at the weekend, our fully trained engineers cover the lot across Costessey. Bosch, Hotpoint, Beko, Samsung, Neff, AEG, Whirlpool and the rest, whatever has packed up, the odds are we fix it.
Door seals, pumps, drum bearings and control boards put right on a single visit.
Heating, sensor and drum faults sorted across condenser, vented and heat pump models.
Elements, fans, thermostats and door hinges fixed so dinner gets cooked properly again.
Gas, ceramic and induction hobs diagnosed and repaired, from ignition faults to dead rings.
Cooling problems, perished seals and ice build-up traced and resolved.
Drainage, heating and pump faults sorted so dishes come out clean and dry.
Book before around 3pm and we'll usually get an engineer to you the same or next working day.
Each completed repair is backed by a written guarantee, with the length set by the parts we fit under our terms.
You agree the service charge before any work starts. It covers callout, labour and VAT, with parts quoted separately if needed.
Our engineers are trained across every major brand and appliance, fully insured and ready to fix it on the visit.
NAC engineer
Recent appliances
Recent brands
Recent areas
NAC engineer
Recent appliances
Recent brands
Recent areas
Every review below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from households right across Costessey and the wider NR8 area.
The Booking Receptionist was very helpful and considerate and the engineers were efficient and repaired the fridge very well indeed and kept to the appointment time.
Very happy with our repair, Dylan our engineer was lovely and very helpful.
Quick response, knowledgeable engineer.
Online booking for next day repair, the process was easy. Professional, experienced engineer arrived and the job was done quickly and tidily. I also appreciated the branded vehicle and uniform, there was no doubt as to who I was letting into my home. I would recommend NAC.
A really efficient service, the engineer was thorough and did a great job repairing my dishwasher when I think others may have just written it off and taken the call out fee. Very impressed and will definitely use the service again.
Excellent service provided, honest advice received.
Super easy to book online for next working day. Needed to change slot online outside working hours after booking, engineer got in touch in the morning and was super accommodating. Repair done well and quickly. Thank you!
They came the next day after booking an online appointment. Very efficient and helpful. The engineer we had was excellent.
Very polite and efficient staff both on the phone organising appointments and in person. Work was carried out to a good standard. Only downside was no next day availability and they didn't have the part needed so had to order it.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Costessey home by the same engineers you'd trust with your washing machine.
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
NAC-Prime gives Costessey members priority same or next-day visits, money off every repair, free parts delivery and an annual maintenance check across all your kitchen appliances.
A few things Costessey homeowners tend to ask before they book. If yours isn't here, our team are happy to talk it through.
Tell us what's gone wrong and get a fixed service charge in a couple of minutes online, or talk it through with our UK booking team on 01603 542 859.