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4.7 · 30,719 reviews on Trustpilot

Appliance trouble in Kensington? We'll fix it.

When a washing machine, oven or fridge stops playing fair, our fully trained engineers come to your Kensington home and put it right, often the same or next working day. You pay one fixed service charge covering callout, labour and VAT, and every repair we complete is guaranteed.

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Get a Kensington engineer booked.

  • Any make repaired
  • Same or next-day visits
  • Guaranteed repairs
326+ towns & cities covered
By the numbers

Our repair record in Kensington.

Every figure here comes from our own job records, not marketing rounding.

  • 258 Repairs completed in the last 24 months
  • 1.7 days Average attendance from booking to visit
  • 74% First-time fix sorted on the first visit
  • £80-£179 Typical service charge fixed price, quoted up front
Common faults

The faults we fix most in Kensington.

Across the appliances we're called out to in Kensington, a handful of faults come up again and again.

  • Not cooling

    £90–179
    22% of jobs

    A failing compressor, thermostat or blocked defrost system stops a fridge or freezer holding temperature. We diagnose the cause and replace the faulty part.

  • No power or tripping

    £85–140
    18% of jobs

    A dead appliance, or one that trips the electrics, usually points to a failed element, control board or wiring fault we trace and repair.

  • Won't drain or spin

    £80–150
    16% of jobs

    A blocked pump, clogged filter or worn drive belt leaves a washer or dishwasher full of water. We clear or replace the affected part.

  • Door or latch faults

    £90–150
    15% of jobs

    A broken catch, worn hinge or loose door glass stops the appliance closing or unlocking. We refit or replace the door components.

  • Not heating

    £90–160
    15% of jobs

    A failed element or thermostat means an oven, washer or dishwasher won't reach temperature. We test the heating circuit and fit the replacement part.

  • Error code showing

    £90–160
    14% of jobs

    A flashing code or alarm flags a sensor, valve or board fault. Our engineer reads the code on the visit and pins down the cause.

Fault shares and price ranges are drawn from our own Kensington job records over the last 24 months. Your exact price is fixed and quoted before any work begins.

What we repair

Every appliance in your Kensington kitchen.

From the machines you lean on daily to the ones you only miss when they break. Our fully trained engineers work on every major brand, from Bosch and Miele to Samsung, LG and Smeg, and carry the common spares to fix plenty of faults on the first visit.

Washing Machines

Washing Machine repairs in Kensington

Drum bearings, pumps, drain faults and control boards put right on a single visit.

  • Not spinning or draining
  • Leaking from underneath
  • No power or tripping the electrics
  • Error code on the display
View washing machine repairs
Tumble Dryers

Tumble Dryer repairs in Kensington

Heating elements, drum belts, sensors and door catches sorted across condenser and vented dryers.

  • Not heating or drying clothes
  • Drum won't turn
  • Door catch broken
  • Start button not responding
View tumble dryer repairs
Ovens & Cookers

Ovens & Cooker repairs in Kensington

Elements, fan motors, thermostats and door seals fixed so your oven heats evenly again.

  • No heat or won't reach temperature
  • Fan not working
  • Tripping the electrics
  • Broken door hinge or seal
View ovens & cooker repairs
Hobs

Hob repairs in Kensington

Gas, ceramic and induction hobs repaired, from ignition faults to dead touch controls.

  • Won't ignite or light unevenly
  • Ignition keeps clicking
  • Error code showing
  • Burner not heating
View hob repairs
Fridge Freezers

Fridge Freezer repairs in Kensington

Cooling, thermostat, defrost and seal problems traced and repaired in your home.

  • Not cooling or not cold enough
  • Icing up or over-freezing
  • Leaking water underneath
  • Alarm or door not sealing
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Kensington

Drainage, heating, spray arm and door latch faults cleared so dishes come out clean and dry.

  • Not draining or water left in the base
  • Not washing or drying properly
  • Leaking during a cycle
  • Error code or beeping mid-programme
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Same & next-day repairs

    Book before around 3pm on a working day and we can usually have an engineer at your door the very next working day.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the exact length set out clearly in our terms and conditions.

  • One fixed price

    You agree the service charge before we visit. It covers callout, labour and VAT, with parts the only possible extra and quoted first.

  • Fully trained engineers

    Our engineers are trained by us to work on every major brand and appliance, and they're DBS-checked and fully insured.

Your local team

Meet the engineers covering Kensington.

Rad

NAC engineer

Recent appliances

  • Fridge Freezers
  • Washing Machines
  • Dishwashers
  • Ovens
  • Range Cookers

Recent brands

  • Miele
  • Bosch
  • Samsung
  • Siemens
  • Smeg

Recent areas

  • Kensington
  • City of Westminster
  • Paddington
  • Hampstead
  • London

Suthan

NAC engineer

Recent appliances

  • Fridge Freezers
  • Washing Machines
  • Cookers
  • Microwaves
  • Ovens

Recent brands

  • Samsung
  • Bosch
  • Neff
  • Rangemaster
  • AEG

Recent areas

  • City of Westminster
  • Hampstead
  • London

Atanas

NAC engineer

Recent appliances

  • Hobs
  • Range Cookers
  • Cookers
  • Ovens

Recent brands

  • Smeg
  • Rangemaster
  • Falcon
  • Cannon

Recent areas

  • Kensington
  • City of Westminster
  • Wimbledon
  • Southwark
  • London
Areas we cover

Postcodes we cover in Kensington.

SW5
  • Abingdon
  • Courtfield
  • Earl's Court
  • Redcliffe
W8
  • Abingdon
  • Campden
  • Holland
  • Queen's Gate
W14
  • Abingdon
  • Addison
  • Avonmore
  • Brook Green
  • Fulham Reach
  • Hammersmith Broadway
  • Holland
  • West Kensington
SW10
  • Chelsea Riverside
  • Courtfield
  • Redcliffe
  • Sands End
  • Stanley
SW6
  • Fulham Reach
  • Fulham Town
  • Lillie
  • Munster
  • Palace
  • Hurlingham
  • Parsons Green
  • Sandford
  • Sands End
  • Walham Green
  • West Kensington
SW7
  • Brompton
  • Hans Town
  • Courtfield
  • Knightsbridge
  • Belgravia
  • Lancaster Gate
  • Queen's Gate
SW3
  • Brompton
  • Hans Town
  • Chelsea Riverside
  • Clapham Town
  • Courtfield
  • Knightsbridge
  • Belgravia
  • Royal Hospital
  • Stanley
W6
  • Addison
  • Avonmore
  • Brook Green
  • Chiswick Homefields
  • Fulham Reach
  • Grove
  • Hammersmith Broadway
  • Ravenscourt
  • Wendell Park
SW1X
  • Brompton
  • Hans Town
  • Knightsbridge
  • Belgravia
  • Nine Elms
  • Royal Hospital
W11
  • Bayswater
  • Campden
  • Colville
  • Golborne
  • Holland
  • Norland
  • Notting Dale
  • Pembridge
  • Shepherd's Bush Green
  • Westbourne
W2
  • Bayswater
  • Church Street
  • Hyde Park
  • Lancaster Gate
  • Little Venice
  • Marylebone
  • Pembridge
  • Westbourne
  • West End
W1K
  • Hyde Park
  • West End
SW1W
  • Knightsbridge
  • Belgravia
  • Nine Elms
  • Pimlico
  • Royal Hospital
  • St James's
W9
  • Abbey Road
  • Harrow Road
  • Kilburn
  • Little Venice
  • Maida Vale
  • Queen's Park
  • Westbourne
W1C
  • West End
SW1V
  • Knightsbridge
  • Belgravia
  • Nine Elms
  • Pimlico
  • Vincent Square
SW15
  • Coombe Hill
  • East Putney
  • Mortlake
  • Barnes Common
  • Roehampton
  • Thamesfield
  • West Hill
  • West Putney
W1H
  • Marylebone
  • West End
SW11
  • Balham
  • Battersea Park
  • Falconbrook
  • Lavender
  • Nine Elms
  • Northcote
  • Shaftesbury
  • Queenstown
  • St Mary's
  • Wandsworth Common
  • Wandsworth Town
SW1E
  • Nine Elms
  • Pimlico
  • St James's
  • Vincent Square
W1U
  • Marylebone
  • West End
SW18
  • East Putney
  • Falconbrook
  • Southfields
  • St Mary's
  • Thamesfield
  • Wandle
  • Wandsworth Common
  • Wandsworth Town
  • West Hill
  • Wimbledon Park
SW1P
  • Nine Elms
  • St James's
  • Vincent Square
W1S
  • West End
W4
  • Chiswick Gunnersbury
  • Chiswick Homefields
  • Chiswick Riverside
  • Ravenscourt
  • Southfield
SW1H
  • Nine Elms
  • St James's
W10
  • College Park
  • Old Oak
  • Colville
  • Dalgarno
  • Golborne
  • Harrow Road
  • Notting Dale
  • Queen's Park
  • St. Helen's
W12
  • Addison
  • College Park
  • Coldham
  • Coningham
  • Grove
  • Ravenscourt
  • Shepherd's Bush Green
  • Southfield
  • Wendell Park
  • White City
  • Wormholt
SW95
  • Nine Elms
  • Stockwell
  • Larkhall
SW13
  • Barnes
  • Mortlake
  • Barnes Common
Customer reviews

Don't just take our word for it.

Every review here comes from a real NAC customer and is independently verified by Trustpilot, including plenty from homeowners across Kensington and the surrounding W8, W14 and SW10 postcodes.

Rated Excellent Trustpilot
4.7 out of 5 · 30,719 reviews
Always nervous using these type of companies - these guys were excellent. Outline from the start the costs, nothing hidden. Responsive technician, who helped us order parts and then fitted them - who process saved us good money
Alexander H. W14 · Washing machine
After a couple of terrible experiences with other appliance repair companies, I was very happy to find NAC Repair. The lady on the phone was super kind and arranged my visit within minutes. The engineer, John, was polite, professional and very honest. Highly recommend.
Jane P. W8 · Dishwasher
Booking was easy and I didn't have to wait too long for an appointment. The engineer gave me a decent heads up of the timing, turned up when he said he would, and fixed my hob. I am delighted, and will use the company again if I need to.
EF SW10 · Hob
I'm only commenting on the phone service to arrange the engineer as the job hasn't been done yet. Phone was answered on the first ring and the job was arranged for the following working day. Helen who answered was very helpful.
Marion M. W8 · Tumble dryer
Your engineer was very professional and polite. He was able to find the problem quickly but a spare part is required and I now have the price for that part.
Verified customer SW10 · Washer dryer
Answering the call promptly and clearly and explaining the fees in an adequate manner.
Ann T. W14 · Range cooker
A coffee machine of the type NAC engineers repair in Kensington
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Kensington home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults

Prefer we call you?

Leave your number and the Kensington booking team will ring you straight back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

NAC-Prime

Cover every essential appliance in your home for just £89 a year.

NAC-Prime members get priority same or next-day visits, money off each repair, free parts delivery and an annual maintenance check across all the appliances in your Kensington home.

  • Priority bookings
  • Member repair discounts
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions we hear from Kensington homes.

A few things Kensington customers tend to ask before they book. If yours isn't covered here, just give the team a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still not sure? Our team are happy to help.

How much does an appliance repair cost?
You agree one fixed service charge before an engineer comes out, and it covers the callout, all labour and VAT. The only thing that can be added is parts, which we quote separately for your approval before any work goes ahead.
How quickly can you get to my home?
We can often attend the same or next working day across Kensington where slots are free. Booking before around 3pm gives you the best shot at a next-day visit.
Is the repair guaranteed?
Yes, every repair we finish comes with a guarantee. The exact length depends on the parts fitted and is set out clearly in our terms and conditions.
Are your engineers properly qualified?
All our engineers are fully trained by us to work on every major brand and appliance, and they're DBS-checked and fully insured. You'll get someone with real experience at your door, not a sub-contractor.
Book a repair

Ready to get your appliance fixed?

Tell us what's gone wrong and grab a fixed-price quote in a couple of minutes online, or have a chat with our UK booking team on 020 3927 2549.

  • Fixed-price quotes
  • Guaranteed repairs
  • UK booking team
NAC engineer arriving at a customer's home