Daniel
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Ovens
- Tumble Dryers
Recent brands
- Bosch
- Samsung
- Hotpoint
- Beko
- Zanussi
Recent areas
- Longbenton
- Newcastle upon Tyne
- Gateshead
- Tynemouth
- Wideopen
When a washing machine, oven or fridge stops playing fair, our independent engineers get it working again, often on the same or next working day. You'll have a fixed service charge quoted before anyone visits Longbenton, with parts priced separately and every repair backed by a guarantee.
Every figure here comes from our own Longbenton job records, not a marketing brochure.
These are the breakdowns that bring us out to Longbenton homes most often.
A failed heater, pump or wiring fault sending the appliance to earth and tripping your fuse box. We trace and replace the offending part.
An element, thermostat or fridge compressor fault leaving an oven cold or a fridge freezer too warm. We test the circuit and renew the part.
Perished door seals, a split hose or a cracked sump letting water escape underneath. We find the source and seal it properly.
A blocked filter, jammed drain pump or worn belt leaving water in the drum. We clear the blockage or fit a new pump.
Worn drum bearings or something caught in the pump causing grinding and banging. We strip it back and replace what's worn.
A code such as F03 or E01 flagged by the control board points to a specific fault, which we diagnose on the visit before quoting.
Fault shares and price ranges are drawn from our own Longbenton job records over the last 24 months. Your exact service charge is confirmed before an engineer visits, with any parts quoted separately.
From the machines you run daily to the ones you only miss when they break. Our engineers are trained across every major brand, from Bosch and Hotpoint to Beko, Samsung and Neff, and they carry the common spares to fix plenty of faults on the first visit.
Bearings, pumps, seals and control boards put right, with most faults sorted in one visit.
Heating, sensor and drum problems fixed across vented, condenser and heat-pump models.
Elements, fans, thermostats and door catches diagnosed and renewed on both electric and gas ovens.
Gas, ceramic and induction hobs put back to work, from dead rings to faulty ignition.
Cooling, thermostat and seal faults traced and fixed so your food stays at the right temperature.
Drainage, water inlet and heating problems sorted, along with the error codes that come with them.
Book before around 3pm and an engineer is usually with you the same or next working day, parts permitting.
Completed repairs come with a written guarantee, the length set by the parts we fit and covered under our terms.
You agree the price before any work begins. Labour, callout and VAT are all included, with any parts quoted separately.
Our engineers are fully trained by us across all makes and appliances, and they're insured and ready for the job.
NAC engineer
Recent appliances
Recent brands
Recent areas
NAC engineer
Recent appliances
Recent brands
Recent areas
NAC engineer
Recent appliances
Recent brands
Recent areas
Don't just take our word for it. Every review below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from people right here in Longbenton and across NE12.
From contacting NAC to book our repair to Daniel the engineer coming out to repair the tumble dryer was prompt and very professional. We needed a part which was ordered straight away and fitted a couple of days later. We only had to pay for the part as fitting was covered by the call out charge. Will definitely use again.
Sarah was a delight to speak to today, so helpful and arranged an engineer to come as quickly as possible.
Had a problem with my Hisense fridge freezer not cooling. Steve arrived to have a look, advised me of my options, ordered the part and replaced it this morning. The freezer and fridge are now cooling as they should. Knowledgeable, friendly and nothing was ever a problem. Highly professional and I would definitely recommend.
Polite and fixed the issue quickly. Would recommend.
After an initial visit that didn't resolve the issue, the guys came back and hopefully everything is fine now.
Easy to do. Engineer very competent.
Fast, efficient, friendly and knowledgeable service.
Cooker hood extractor repair was quick and efficient. Communication was excellent and it was easy to make an appointment time that suited. Professional from start to finish. Would highly recommend NAC and will use again if needed for other repairs.
Fast and efficient service, very easy to communicate with the people on the other side.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Longbenton home by the same engineers you'd trust with your washing machine.
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
NAC-Prime members get priority same or next-day visits, discounts on every repair, free parts delivery and an annual maintenance check across all your kitchen appliances.
A few of the things Longbenton customers ask us before they book. If yours isn't covered here, our team are happy to talk it through.
Tell us what's playing up and we'll quote a fixed service charge before anyone sets off. Book online in a couple of minutes, or talk it through with our UK team on 01946 746 092.