Daniel
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Ovens
- Tumble Dryers
Recent brands
- Bosch
- Samsung
- Hotpoint
- Beko
- Zanussi
Recent areas
- Newcastle upon Tyne
- Gateshead
- Longbenton
- Tynemouth
- Wideopen
Appliance playing up in Newcastle? We'll fix it.
From washing machines and ovens to fridges and dishwashers, our independent engineers repair every major appliance across Newcastle upon Tyne, whatever the make. You get one fixed service charge covering callout, labour and VAT, usually a same or next working day visit, and a guarantee on every repair we complete.
Check coverage · under a minute
Get a Newcastle engineer booked.
- Engineers across Newcastle
- One fixed service charge
- Every repair guaranteed
326+ towns & cities covered
By the numbers
Our repair record across Newcastle.
We only quote figures we can stand behind.
- 1,518 Repairs completed in Newcastle, last 24 months
- 2 days Average attendance from booking to visit
- 73% First-time fix sorted on the first visit
- £66-£194 Typical repair cost fixed service charge, up front
Common faults
What goes wrong, and what it costs.
These are the breakdowns that bring our engineers out to Newcastle homes most often, across every type of appliance we repair.
-
Won't drain or spin
£85–15020% of jobsA blocked pump or filter, a jammed object or a worn drive component. We clear or replace the part causing it.
-
Fridge or freezer not cooling
£95–17018% of jobsA failed thermostat, fan or sensor leaves food too warm or freezing solid. We trace the cooling fault and fix it.
-
Noisy operation
£95–17516% of jobsGrinding, banging or squealing usually points to worn bearings or something loose inside. We strip it down to find the source.
-
Error code showing
£79–16014% of jobsA code on the display flags a specific fault. We read it on the visit and pinpoint the part behind it.
-
Tripping the electrics
£85–15512% of jobsA failing element, pump or wiring shorts out and trips your fuse. We isolate the faulty component and replace it.
-
Leaking water
£85–15010% of jobsPerished door seals, split hoses or a blocked outlet let water escape. We find where it's coming from and seal it.
Fault shares and price ranges are based on our own Newcastle upon Tyne job records from the last 24 months. Your exact cost is confirmed before any work starts.
What we repair
Every appliance in your kitchen, covered.
Our engineers are trained across every major brand, from Bosch and Hotpoint to Beko, Samsung, Neff and Zanussi. Whichever appliance has packed in, the chances are we fix it, and we carry the common spares on the van to get it sorted on the first visit.
Washing machine repairs in Newcastle upon Tyne
Bearings, pumps, seals and control boards put right, with error codes read on the visit.
- Not spinning or draining
- Leaking onto the floor
- Loud noise on spin
- Door stuck shut, full of water
Tumble dryer repairs in Newcastle upon Tyne
Heating, drum and sensor faults fixed across vented, condenser and heat pump models.
- Not heating or drying clothes
- Drum not turning
- Loud screeching or grinding
- Filter warning won't clear
Ovens & cooker repairs in Newcastle upon Tyne
Elements, fans, thermostats and controls sorted, plus shattered door glass replaced.
- Not heating up
- Tripping the electrics
- Fan not working
- Broken knob or door
Hob repairs in Newcastle upon Tyne
Gas, ceramic and induction hobs fixed, from constant clicking to dead rings.
- Ignition constantly clicking
- Ring not heating up
- Won't switch off
- Cracked glass
Fridge freezer repairs in Newcastle upon Tyne
Cooling, thermostat, fan and seal faults traced and repaired, including built-in units.
- Fridge not cooling
- Freezer not freezing
- Ice building up inside
- Warning light flashing
Dishwasher repairs in Newcastle upon Tyne
Drainage, heating and spray arm problems sorted, with error codes diagnosed on site.
- Not draining
- Won't start or finish a cycle
- Leaking from the bottom
- Tripping the electrics
Why NAC
Why people pick NAC.
- Fast appointments
Book before around 3pm and we'll usually get an engineer to you the same or next working day.
- Every repair guaranteed
Each completed repair is backed by a written guarantee, with the length set by the parts we fit, under our terms.
- One fixed service charge
You agree the price before we start. It covers callout, labour and VAT, with parts quoted separately only if needed.
- Fully trained engineers
Our engineers are trained by us across every make and appliance, fully insured, and equipped to fix it right.
Your local team
Meet the engineers covering Newcastle upon Tyne.
Steve
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Ovens
- Tumble Dryers
Recent brands
- Bosch
- Hotpoint
- Samsung
- Beko
- Zanussi
Recent areas
- Newcastle upon Tyne
- Gateshead
- Longbenton
Robert
NAC engineer
Recent appliances
- Range Cookers
- Washing Machines
- Hobs
- Ovens
- Cookers
Recent brands
- Rangemaster
- Zanussi
- Indesit
- Leisure
Recent areas
- Newcastle upon Tyne
- Gateshead
- Tynemouth
- Wideopen
- Whitley Bay
Areas we cover
Postcodes we cover in Newcastle upon Tyne.
NE1
- Newcastle City Centre
- Monument
- Ouseburn
- Arthur's Hill
NE2
- Jesmond
- South Jesmond
- North Jesmond
- Gosforth
- South Gosforth
- Wingrove
NE3
- Gosforth
- West Gosforth
- Fawdon
- Kenton
- Kingston Park
- Blakelaw
- Parklands
NE4
- Benwell
- Elswick
- Scotswood
- Fenham
- Arthur's Hill
- Wingrove
NE5
- Westerhope
- Denton
- Blakelaw
- Newbiggin Hall
- Chapel
- Callerton
NE6
- Byker
- Heaton
- Walker
- Walkergate
- Ouseburn
NE7
- Heaton
- Longbenton
- Benton
- Manor Park
- High Heaton
NE8
- Gateshead
- Bensham
- Saltwell
- Deckham
- Felling
- Dunston
- Teams
NE9
- Low Fell
- High Fell
- Chowdene
- Windy Nook
- Whitehills
- Lamesley
NE10
- Felling
- Heworth
- Pelaw
- Leam Lane
- Wardley
- Windy Nook
NE11
- Dunston
- Dunston Hill
- Teams
- Lobley Hill
- Sunniside
- Lamesley
NE12
- Forest Hall
- Killingworth
- Longbenton
- Benton
- Camperdown
- Backworth
- Holystone
NE13
- Wideopen
- Stannington
- Ponteland
- Throckley
- Weetslade
- Parklands
NE15
- Lemington
- Throckley
- Benwell
- Scotswood
- Chapel
- Wylam
NE16
- Whickham
- Sunniside
- Dunston Hill
- Burnopfield
- Marley Hill
- Lamesley
NE20
- Ponteland
- Stannington
- Darras Hall
- Medburn
NE21
- Blaydon
- Winlaton
- Ryton
- Greenside
- Stella
- Crookhill
NE23
- Cramlington
- Cramlington Village
- Seghill
- Dudley
- Seaton Delaval
- Holywell
NE25
- Monkseaton
- Seaton Delaval
- Hartley
- Holywell
- Seghill
- Whitley Bay
NE26
- Whitley Bay
- Monkseaton
- Cullercoats
- Hartley
- St Mary's
NE27
- Shiremoor
- Backworth
- Killingworth
- Holystone
- New York
- Murton
NE28
- Wallsend
- Howdon
- Battle Hill
- Chirton
- Percy Main
NE29
- North Shields
- Tynemouth
- Preston Grange
- Chirton
- Percy Main
NE30
- Tynemouth
- North Shields
- Cullercoats
- Preston Grange
- Whitley Bay
NE31
- Hebburn
- Monkton
- Hedworth
- Primrose
- Fellgate
NE32
- Jarrow
- Bede
- Monkton
- Primrose
- Hedworth
NE33
- South Shields
- Westoe
- Beacon
- Bents
- Simonside
- Rekendyke
NE34
- South Shields
- Harton
- Whiteleas
- Cleadon Park
- Horsley Hill
- West Park
NE35
- Boldon Colliery
- Primrose
NE36
- East Boldon
- Boldon Colliery
- Cleadon
- Hedworth
Customer reviews
Trusted by homeowners across Newcastle.
Don't just take our word for it. Every review below is from a real NAC customer and independently verified by Trustpilot, including plenty left by households right here in Newcastle upon Tyne.
Rated Excellent Trustpilot
4.7 out of 5 · 30,719 reviews
Dan the engineer was prompt and tried always to save the fridge freezer and explained what our issues were, can't fault the service in any shape or form
Really easy to arrange visits for assessment and repair around my schedule with the system they have in place. Daniel was lovely and very thorough. Many thanks!
Excellent service. Fairly priced, very professional operative, timely pre arrival communication and arrival. Good communication of diagnosis. Fixed the problem swiftly with no BS. Very impressed.
Engineer was really polite and very professional
Booked online and they rang me next day told me how much it would be and how much they would charge if they need a part. Very friendly man came and fixed my cooker. I thought nothing he can do but he did. Extremely happy.
A very good service from start to finish. Engineer explained what was wrong and what was needed to rectify the situation. Would recommend this company for their excellent service
I was very pleased with the engineer who sorted the problem very quickly. He was pleasant and efficient. Thank you
Quick, efficient can-do approach.
Really good service from NAC, who we used for the first time. Booked an engineer easily online and got a friendly, non-pushy call from customer service to arrange a visit the next day. The engineer visited on time, quickly detected and corrected the problem. Good price for all this work. Absolutely recommend.
Not just the big appliances
We also fix coffee machines.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Newcastle upon Tyne home by the same engineers you'd trust with your washing machine.
- Descaling faults, blockages and weak flow
- Leaks, faulty pumps and pressure loss
- Grinder jams and no-power faults
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
Keep every essential appliance covered for just £89 a year.
NAC-Prime gets you priority same or next working day visits, member discounts on repairs, free parts delivery and a yearly maintenance check across the appliances your home relies on.
- Priority bookings
- Member repair discounts
- Cancel anytime
Common questions
Frequently asked questions.
A few of the things Newcastle homeowners ask us most before they book. If yours isn't here, just give us a call and we'll talk it through.
Still got a question? Our team are happy to talk it through
How much does a repair cost in Newcastle?
You'll get one fixed service charge quoted before an engineer comes out, covering callout, labour and VAT. The only possible extra is parts, and we quote those separately for you to approve before any work happens.
How quickly can you get to me?
Usually the same or next working day where we have availability. Book before around 3pm to give yourself the best chance of a next working day visit in Newcastle upon Tyne.
Is the repair guaranteed?
Yes, every repair we complete comes with a guarantee. The exact length depends on the parts we fit, and it's all set out clearly in our terms and conditions.
Are your engineers properly trained?
They are. We train our engineers across every make and appliance, and they're fully insured and equipped to diagnose and fix the fault on site wherever possible.
Book a repair
Ready to get your appliance fixed?
Tell us the make and the fault and we'll quote your fixed service charge up front. Book online in a couple of minutes, or chat it through with our UK team on 0191 9175 159.
- Fixed-price quotes
- Guaranteed repairs
- UK booking team
