Daniel
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Ovens
- Tumble Dryers
Recent brands
- Bosch
- Samsung
- Hotpoint
- Beko
- Zanussi
Recent areas
- Newcastle upon Tyne
- Gateshead
- Longbenton
- Tynemouth
- Wideopen
Appliance playing up in South Shields? We'll fix it.
When your washing machine, oven, fridge or dishwasher stops working, our own fully trained engineers come to your South Shields home and put it right. You'll know the service charge up front before we attend, with any parts quoted separately, and every repair is backed by a guarantee.
Check your area · 60 seconds
Book a South Shields engineer.
- Fully trained engineers
- Same or next-day visits
- Every repair guaranteed
326+ towns & cities covered
By the numbers
Our repair record in South Shields.
These are the real figures behind our work in South Shields, not rounded-up marketing numbers.
- 170+ Repairs completed in South Shields, last 24 months
- 1.8 days Average attendance from booking to visit
- 71% First-time fix sorted on the first visit
- £75-£156 Typical repair cost fixed price, quoted up front
Common faults
The faults we see most in South Shields.
These are the faults that bring our engineers out to South Shields homes most often.
-
Not heating
£95–16021% of jobsA failed element or thermostat on an oven or washer means it never reaches temperature. We test and replace the faulty part.
-
Not cooling
£90–16518% of jobsFridges and freezers losing temperature usually point to a thermostat, fan or sealed-system fault. We diagnose it on the visit.
-
Won't drain or spin
£85–15017% of jobsWater left in the drum or a stalled cycle often traces to a blocked pump, clogged filter or worn drive belt.
-
Noisy operation
£95–17015% of jobsGrinding, banging or knocking while running tends to mean worn drum bearings, a loose drum or a trapped object.
-
Won't power on
£79–14015% of jobsNo response, tripping the electrics or cutting out mid-cycle usually comes from a faulty switch, burnt cable or control board.
-
Error code showing
£80–15514% of jobsCodes like E16, E21 or E30 flag an electronic fault. We read the code and pinpoint the cause on site.
Fault frequencies and price ranges come from NAC repairs across South Shields over the last 24 months. Final cost depends on the parts your appliance needs, quoted before any work.
What we repair
Every appliance in your kitchen, sorted.
Our own fully trained engineers work across every major brand, so most of what packs up in a South Shields kitchen is something we cover. From the machines you use daily to the ones you only miss when they fail, pick your appliance below to see how we fix it.
Washing Machine repairs in South Shields
Drum bearings, pumps, door locks and control boards diagnosed and put right on the visit.
- Not spinning or draining
- Leaking water onto the floor
- Loud noise during the spin
- Error code such as E16 or E30
Tumble Dryer repairs in South Shields
Heating, sensor, pump and drum faults checked and fixed across vented, condenser and heat-pump models.
- Not heating or not drying
- Not collecting water
- Error code such as E21 or E60
- Loud noise when the drum turns
Oven repairs in South Shields
Elements, fans, thermostats, doors and controls tested and replaced where needed.
- Oven not heating or dropping temperature
- Tripping the electrics
- Fan making a noise
- Cracked or dropped door glass
Range Cooker repairs in South Shields
Multi-oven, grill and burner faults on large range cookers diagnosed and repaired in your home.
- Grill not heating properly
- Oven element failure
- Tripping the electrics
- Clock display switching on and off
Fridge Freezer repairs in South Shields
Cooling, thermostat, fan and seal problems resolved before your food spoils.
- Fridge or freezer not cooling
- Icing up at the back
- Freezer defrosting
- Noisy or grating sound
Dishwasher repairs in South Shields
Drainage, filling, heating and leak faults traced and fixed on the visit.
- Not draining, water left in the bottom
- Not filling or won't finish the cycle
- Leaking from the door
- Error code showing
Why NAC
Why people pick NAC.
- Fast local visits
Book online and we'll usually get one of our engineers out to you within a couple of working days, often sooner.
- Every repair guaranteed
Completed repairs come with a guarantee on the work and parts fitted, confirmed in writing under our terms and conditions.
- No hidden charges
You agree the service charge before we attend, with any parts quoted separately. No diagnostic fees and nothing sprung on the invoice.
- Our own trained engineers
Every engineer is fully trained by us across all the major brands and appliances, and works directly for NAC, never a subcontractor.
Your local team
Meet the engineers covering South Shields.
Steve
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Ovens
- Tumble Dryers
Recent brands
- Bosch
- Hotpoint
- Samsung
- Beko
- Zanussi
Recent areas
- Sunderland
- Newcastle upon Tyne
- Birtley
- Gateshead
- Longbenton
Robert
NAC engineer
Recent appliances
- Range Cookers
- Washing Machines
- Hobs
- Ovens
- Cookers
Recent brands
- Rangemaster
- Zanussi
- Indesit
- Leisure
Recent areas
- Newcastle upon Tyne
- Gateshead
- Tynemouth
- Wideopen
- Whitley Bay
Areas we cover
Postcodes we cover in South Shields.
NE1
- Newcastle City Centre
- Arthur's Hill
- Monument
- Ouseburn
NE2
- Jesmond
- Gosforth
- Dene
- South Gosforth
- Ouseburn
- Wingrove
NE3
- Gosforth
- Kenton
- Fawdon
- Kingston Park
- Blakelaw
- Newbiggin Hall
- Parklands
NE6
- Byker
- Heaton
- Walker
- Walkergate
- Ouseburn
NE7
- High Heaton
- Longbenton
- Benton
- Manor Park
- South Gosforth
NE8
- Gateshead
- Dunston
- Teams
- Felling
- Bensham
- Saltwell
- Deckham
NE9
- Low Fell
- High Fell
- Chowdene
- Lamesley
- Saltwell
- Windy Nook
NE10
- Felling
- Pelaw
- Heworth
- Wardley
- Leam Lane
- Windy Nook
- Whitehills
NE12
- Killingworth
- Forest Hall
- Longbenton
- Camperdown
- Benton
- Backworth
NE25
- Monkseaton
- Whitley Bay
- Seaton Delaval
- Hartley
- Holywell
- Seghill
NE26
- Whitley Bay
- Cullercoats
- Hartley
- St Mary's
NE27
- Shiremoor
- Backworth
- Holystone
- Killingworth
- Holywell
NE28
- Wallsend
- Battle Hill
- Howdon
- Chirton
- Shiremoor
NE29
- North Shields
- Chirton
- Percy Main
- Preston Grange
- Tynemouth
NE30
- Tynemouth
- Cullercoats
- North Shields
- Whitley Bay
- Preston Grange
NE31
- Hebburn
- Monkton
- Primrose
- Hedworth
- Fellgate
NE32
- Jarrow
- Bede
- Monkton
- Hedworth
- Fellgate
- Primrose
NE33
- South Shields Town Centre
- Westoe
- Horsley Hill
- Simonside
- Beacon
- Bents
- Rekendyke
- West Park
NE34
- Harton
- Cleadon Park
- Whiteleas
- Horsley Hill
- Simonside
- Whitburn
- Marsden
- West Park
NE35
- Boldon Colliery
- Primrose
NE36
- East Boldon
- Boldon Colliery
- Cleadon
- Hedworth
- Washington
NE37
- Washington
- Hedworth
- Fellgate
NE85
- Lobley Hill
- Bensham
- Washington
NE98
- Lobley Hill
- Bensham
- Dene
- South Gosforth
NE99
- Monument
SR1
- Sunderland City Centre
- Hendon
- Millfield
- St Michael's
SR3
- Silksworth
- Doxford
- Sandhill
- Barnes
- Copt Hill
- St Chad's
SR4
- Millfield
- Pallion
- Barnes
- Southwick
- Sandhill
- Shiney Row
SR5
- Southwick
- Fulwell
- Castle
- Redhill
- St Peter's
- Washington
SR6
- Fulwell
- Seaburn
- Whitburn
- Marsden
- Cleadon
- St Peter's
Customer reviews
Trusted by households across South Shields.
Don't just take our word for it. Every review below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from people right here in South Shields.
Rated Excellent Trustpilot
4.7 out of 5 · 30,719 reviews
Workman was friendly and clearly explained the problem and how it was sorted.
Leesa was so friendly and helpful in arranging an appointment to repair my dishwasher in such a quick timescale. Reasonable prices and I like the idea that this is a family business. Customer service second to none, thank you.
Easy online booking. Engineer was very polite and quickly identified the problem. After removing the inbuilt appliance he refitted the drive belt and put the washing machine on a spin cycle to prove the repair. An excellent service and will be recommending to friends and family.
The company were really efficient from initially contacting them to completion. The engineer they sent was friendly and talked me through the whole process. I would recommend them to anyone who needs a repair.
Very helpful, keeps you well informed. Prompt service and easy to manage an appointment.
Quick, efficient and Dan (the engineer) is very funny and knowledgeable.
Very easy to book. Sally the booking agent was polite and helpful with the little adjustments I had to make with the engineer visit.
Pleasant staff, dealt with efficiently.
Great service from start to finish.
Not just the big appliances
We also fix coffee machines.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your South Shields home by the same engineers you'd trust with your washing machine.
- Descaling faults, blockages and weak flow
- Leaks, faulty pumps and pressure loss
- Grinder jams and no-power faults
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
Cover every essential appliance in your home for just £89 a year.
NAC-Prime members get priority same or next-day visits, money off every repair, free parts delivery and an annual maintenance check across all your kitchen appliances.
- Member repair discounts
- Free parts delivery
- Cancel anytime
Common questions
Frequently asked questions.
A few things South Shields customers tend to ask before they book. If yours isn't covered here, give us a call and we'll talk it through.
Our team are happy to talk it through
How much does a repair cost?
We agree a fixed service charge before an engineer comes out, covering all labour, the callout and VAT where it applies. If parts are needed we quote those separately for your approval, with no extra labour added on top.
How quickly can you attend?
Across South Shields we average around 1.8 days from booking to visit, and often get to you sooner. Book online and we'll give you the earliest slot available.
Is the repair guaranteed?
Yes. Every completed repair comes with a guarantee on the work and the parts we fit, set out in writing under our terms and conditions. The exact length depends on the parts used.
Are your engineers qualified?
Every engineer is fully trained by us across all the major brands and appliances, and works directly for NAC rather than a subcontractor. They'll explain the fault and the fix clearly before getting on with it.
Book a repair
Ready to get your appliance fixed?
Tell us what's gone wrong and your South Shields postcode, and we'll sort an engineer with a fixed service charge agreed up front. Prefer to talk it through? Call our UK team on 01946 746 092.
- Fixed-price quotes
- Guaranteed repairs
- UK booking team
